The 4th Biannual Loyalty and Rewards

Register now for the 4th Biannual Loyalty and Rewards Conference Cape Town 2013   Click here to view full brochure

Trade Conference International (TCI)brings to you its 4th Biannual Loyalty and Rewards Conference at the Southern Sun, Cape Sun in Cape Town.Attend this event and gain deeper insights about up-to-date trends, technologies and innovations in the loyalty and rewards environment. The programme contains fresh and current topics that cover a wide range of issues such asthe latest developments, challenges and opportunities that exist in the loyalty and rewards environment in South Africa. Up-to-date topics that will be addressed: Loyalty- what’s the point? What Apache Indians, Motorbikes and Steve Hofmeyr can teach us about loyalty Loyalty Programme as a Service Convergence in the South Africa loyalty market Building loyalty in an online world Next generation loyalty programmes: introducing enterprise feedback management (EFM) How to build customer insights from big/small data in loyalty and rewards programmes Common interest communities (CIC ) Customer service: the foundation of loyalty programmes Loyalty: engagement not points People create the customer experience Case study: how Demographica managers B2B customer loyalty and retention Realising the true potential of loyalty- a customer led organisation Omni channel influence on loyalty and rewards Role of mobile rewards in mobile marketing Data privacy and the protection of personal information bill View brochure Top class speaker panel includes: Paul Lange, Director and Founder, WOW Marketing Services Joshin Raghubar, Managing Director , Ikineo Natalie McCrae, Managing Director, Keystone Consulting Wayne Levine, Managing Director, NXT Digital Innovation Peter Thomas, Owner, Participlan Group Facilitation Tammy Bortz, Director, Werksmans Advisory Services Cassie van Wyk, General Manager-Ecommerce, Digital Planet Rentia Kramer, Director : Loyalty, Ipsos Loyalty Amanda Cromhout, Founder and Chief Executive Officer, Truth Chris Rolfe,Chief Executive Officer, Mobilitrix Angelina dos Santos-Barrett, Loyalty Product Manager, Innervation Value Added Services Prof Mornay Roberts-Lombard, Deputy HOD & Head of Masters and Doctoral studies, University of Johannesburg Ryan Bacher, Managing Director, NetFlorist Steven Levey, Chief Executive Officer, Token Group Fred Roed, Chief Executive Officer, World Wide Creative Simone Tal, Brand Manager, Demographica By attending the Loyalty and Rewards Conference, you get the opportunity to: Learn from experts that represent the industries top companies Discuss the latest innovations taking place in the loyalty and rewards sphere Network with various experts in the industry Debate about the future of loyalty and rewards in South Africa Attending will be beneficial for professionals dealing with: Marketing* branding* customer relations* customer loyalty* CRM* CVM* loyalty and customer *brand development* communications* loyalty marketing* digital communication* rewards and loyalty * account management* on-line marketing* service providers * client management* business development* multi-channel marketing * customer development REGISTRATION FEE: R7 500.00 + VAT per delegate To register click here To view the brochure with full programme  To learn more about TCI click here Contact Project Manager: Lisa Nathanson lisa@tci-sa.co.za Contact TCI: 011 803 1553